Cloud Services

The momentum behind cloud services is continuing to build. But as more and more services are delivered from the cloud, the challenge of delivering a consistent user experience across multiple devices has grown. Subscribers to cloud services expect them to perform consistently in fixed and mobile domains and will quickly churn from services that don’t meet these expectations.

Subscription services will be supported by SLAs, which need to be monitored and enforced by providers. Many applications have low latency characteristics and real-time services will increasingly be delivered from the cloud. These will compete for the same bandwidth and resources as non real-time services.

To deliver successful, profitable cloud services, network operators must be able to ensure SLA requirements are met and that they can meet demanding performance criteria for more complex or real-time services.

Network operators can ensure secure, reliable delivery of complex cloud-based services by deploying GoS Agent at client premises and GoS Manager in the network. GoS Manager acts as a performance monitor for all connected GoS Agents, ensuring accurate, real-time information of application performance to client devices is available. Network operators can respond to the data by controlling individual sessions via the embedded GoS Agents.

By deploying GoS 360° Agents and Manager, network operators can:

• Introduce service assurance for subscribers
• Offer managed, secured service performance for OTT cloud network operators
• Monitor and control upstream traffic
• Enable consistent performance of cloud service across multiple devices
• Reduce costs through efficient network optimisation and management
• Generate revenue with assured, sticky services

GoS 360° is the only solution that delivers a consistent, predictable user of cloud services experience across multiple devices.

• Hosted VoIP
• Hosted collaboration and sharing
• Hosted CRM
• Cloud-based video and audio conferencing